resume

Ann Khilji
Web Designer
Web Help/Documentation Specialist
Tester
khilji_ann@yahoo.com
McLean, Virginia

Key Skills and Knowledge
Domain Expertise & Solutions

• General Services Administration (GSA) /Federal Supply Services (FSS)
• U.S Navy
• NASA
• CDC

Management Consulting Services

Document Specialist for TO#6 on GSA FAME program since 03/02

Project Responsibilities Include:

• Online Helps
• User Documentation
• Technical User Support
• Software Development Document (SDD)
• System Requirement Specification (SRS)
• Acceptance Test Plan (ATP)
• Programmer’s Manuals
• Quality Assurance (QA)
• Monthly Project Status Reports

Databases

Microsoft Access
Java
ORACLE
Relational Databases
Developer 2000 (Oracle* Forms 4.5, Oracle Reports 2.5)
COBOL

Hardware

Operating Systems

Programming Languages & Tools

Core Competencies

• Online Helps
• Web Design
• User Documentation
• Technical User Support
• Software Development Document (SDD)
• System Requirement Specification (SRS)
• Acceptance Test Plan (ATP)
• Programmer’s Manuals

Tools and Methodologies

Standards

Software Engineering Institute Capability Maturity Model (SEI-CMM)

Skills Summary

Over 7 years of experience in creating, maintaining and uploading Web Based On-Line Helps by using RoboHelp & RoboCapture by Macromedia and HTML.  More than 12 years of experience in Technical Writing including Development, and Maintenance of User Documents, Programmer’s Guides, Software Development Document (SDD), System Requirement Specification (SRS) Acceptance Test Plan (ATP) and Testing for the Government & Navy Contracts, these applications were written in Java, Unix, ORACLE, COBOL, Relational Databases and Developer 2000 (Oracle* Forms 4.5, Oracle Reports 2.5). 
Also, working on screen designs for FMS (Fleet Management System) web version for GSA as a Web designer by using MS Visual Studio (ePortal), Dreamweaver, Photoshop, XHTML/CSS, and HTML.

Project Experience Unisys Corporation, Assistant Web Designer

04/07 - Present

• Updating Fleet Drive-Thru website by using Dreamweaver, Photoshop, XHTML/CSS, and HTML.  I am responsible to design and create Header, Footer and edit the material provided by the client and create and maintain proper links.
• Assisting with screen designs for FMS (Fleet Management System) web screens for GSA as an assistant Web designer by using MS Visual Studio 2.0, and Photoshop.

Unisys Corporation, Documentation and Web Help Specialist
03/02 - Present

• Online Conversion and upload of GSAXcess online User’s Guide 1.0 & 1.1.
• Development and production of Online User’s Guide, Software Development Document (SDD), System Requirement Specification (SRS), Acceptance Test Plan (ATP) and Programmer’s Manuals for FMS (Fleet Management System) Version 1.0, 1.1, 1.2, 1.3 and 2.0.  GSA (U.S General Services Administration) uses FMS.  FMS is an asset management tool used to track the life cycle of approximately 190,000 active and 100,000 inactive vehicles from the moment of acquisition through vehicle disposition.  FMS records, and maintains customer and vendor data, vehicle maintenance and repair history, accident data, and electronically interfaces with various financial subsystems.
• Also, providing technical support, development and production of one or more of Online User’s Guide, Software Development Document (SDD), System Requirement Specification (SRS) and Programmer’s Manual for the following systems:
• AMP (Acquisition Management Program) Version 1.0
• FMS2GO (Fleet Management System To Go) Version 1.0, 1.1 and 2.0
• ARM (Automated Remarketing Module) Version 1.0, 1.1, 1.2 and 2.0
• ePay (Electronic Payment) Version 1.0, 1.1, 1.2, 1.3, and 1.4
• Working on the Web screen design for FMS (Fleet Management System).

Innovative Technologies, Inc., Technical/Proposal Writer
01/00 - 12/01

• Provided technical support in development and production of Online User’s Guide, Software Development Document (SDD), System Requirement Specification (SRS) and Programmer’s Manuals for the following systems:
• Webcast Management System (WMS) Version 1.0
• ScheduALL Version 1.0
• Worked as a Documentation Specialist, Responsibilities included Testing, documentation and development of User's Manuals, Systems, Maintenance Manuals and maintaining a Document Library for all ongoing projects.  Also worked on Acceptance Test Plans and Maintenance Manuals for Center for Disease Control (CDC), Created On-Line Help by using Word 97, Paint Shop Pro and HTML Help 

Weichert Realtors, P/T Graphic Designer& Desktop Publisher
03/98 - 04/99

Technology Management & Analysis Corporation, Technical Writer & Tester 04/97 - 12/99

• VIW System Vertical Launch Installation and Checkout Requisition Version 1.0
• PMS 377 Application named Anchors Version 1.0 and 1.2
• WEB TEA/Time a web based time keeping application Version 1.0
• PMS 303/486 Version 1.0 and 2.0
• AIS Aegis Version 1.0
• NSCERC a Senior Aides Field Management System Version 1.0
• Seniors AIDES’ or EXTRAIDES’ projects Version 1.0
• PMS 400D Quality Assurance Management System (QAMS) Version 1.0
• AEGIS Command Administration System (ACAS) Version 1.0

Education

MS Interior Design, Related Arts & Basic Computer, College Of Home Economics, Punjab University Lahore, Pakistan, 09/1991
BS Related Arts, College Of Home Economics,     Punjab University Lahore, Pakistan, 09/1988

Professional Training

Recognition

2007, Five years Service Award from Unisys.
2007, Silver Recognition Award for 92% User Satisfaction from Unisys.
1998-1999, Letter of appreciation for contribution to winning the PMS303 contract.