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resume

Ann Khilji
Web Designer

Web Developer
Web Help/Documentation Specialist
Tester
khilji_ann@yahoo.com

McLean, Virginia

Skills Summary

  • Currently, working on FDT (Fleet Drive-Thru) website re-design for GSA as a Web Designer/Developer by using Dreamweaver, Photoshop, JavaScript, XHTML/CSS, and HTML.
  • Also, working on screen designs for FMS (Fleet Management System) web version for GSA as a Web Designer/Developer by using MS Visual Studio (ePortal), C#, Dreamweaver, Photoshop, XHTML/CSS, and HTML.
  • Over 8 years of experience in creating, maintaining and uploading Web Based On-Line Helps by using Doc-to-Help, RoboHelp HTML & RoboCapture by Macromedia and HTML.
  • More than 12 years of experience in Technical Writing including Development, and Maintenance of User Documents, Programmer’s Guides, Software Development Document (SDD), System Requirement Specification (SRS) Acceptance Test Plan (ATP) and Testing for the Government & Navy Contracts, these applications were written in Java, Unix, ORACLE, COBOL, Relational Databases and Developer 2000 (Oracle* Forms 4.5, Oracle Reports 2.5).

Project Experience Unisys Corporation, Assistant Web Designer, 04/07 - Present

  • Updating Fleet Drive-Thru website by using Dreamweaver, Photoshop, XHTML/CSS, and HTML.  I am responsible to design and create Header, Footer and edit the material provided by the client and create and maintain proper links.
  • Assisting with screen designs for FMS (Fleet Management System) web screens for GSA as an assistant Web designer by using MS Visual Studio 2.0, and Photoshop

Unisys Corporation, Documentation and Web Help Specialist, 03/02 - Present

  • Online Conversion and upload of GSAXcess online User’s Guide 1.0 & 1.1.
  • Development and production of Online User’s Guide, Software Development Document (SDD), System Requirement Specification (SRS), Acceptance Test Plan (ATP) and Programmer’s Manuals for FMS (Fleet Management System) Version 1.0, 1.1, 1.2, 1.3 and 2.0.  GSA (U.S General Services Administration) uses FMS.  FMS is an asset management tool used to track the life cycle of approximately 190,000 active and 100,000 inactive vehicles from the moment of acquisition through vehicle disposition.  FMS records, and maintains customer and vendor data, vehicle maintenance and repair history, accident data, and electronically interfaces with various financial subsystems.
  • Also, providing technical support, development and production of one or more of Online User’s Guide, Software Development Document (SDD), System Requirement Specification (SRS) and Programmer’s Manual for the following systems:
    • AMP (Acquisition Management Program) Version 1.0
    • FMS2GO (Fleet Management System To Go) Version 1.0, 1.1 and 2.0
    • ARM (Automated Remarketing Module) Version 1.0, 1.1, 1.2 and 2.0
    • ePay (Electronic Payment) Version 1.0, 1.1, 1.2, 1.3, and 1.4
  • Working on the Web screen design for FMS (Fleet Management System).

Innovative Technologies, Inc., Technical/Proposal Writer, 01/00 - 12/01

  • Provided technical support in development and production of Online User’s Guide, Software Development Document (SDD), System Requirement Specification (SRS) and Programmer’s Manuals for the following systems:
    • Webcast Management System (WMS) Version 1.0
    • ScheduALL Version 1.0
  • Worked as a Documentation Specialist, Responsibilities included Testing, documentation and development of User's Manuals, Systems, Maintenance Manuals and maintaining a Document Library for all ongoing projects.  Also worked on Acceptance Test Plans and Maintenance Manuals for Center for Disease Control (CDC), Created On-Line Help by using Word 97, Paint Shop Pro and HTML Help 

Weichert Realtors, P/T Graphic Designer& Desktop Publisher, 03/98 - 04/99

Designed and published advertising materials according to the realtor’s requirements.

Technology Management & Analysis Corporation, Technical Writer & Tester 04/97 - 12/99

Provided technical support, development and production of Online User’s Guide, Software Development Document (SDD), System Requirement Specification (SRS) and Programmer’s Manuals for the following systems:
    • VIW System Vertical Launch Installation and Checkout Requisition Version 1.0
    • PMS 377 Application named Anchors Version 1.0 and 1.2
    • WEB TEA/Time a web based time keeping application Version 1.0
    • PMS 303/486 Version 1.0 and 2.0
    • AIS Aegis Version 1.0
    • NSCERC a Senior Aides Field Management System Version 1.0
    • Seniors AIDES’ or EXTRAIDES’ projects Version 1.0
    • PMS 400D Quality Assurance Management System (QAMS) Version 1.0
    • AEGIS Command Administration System (ACAS) Version 1.0

Education

MS Interior Design, Related Arts & Basic Computer, College Of Home Economics, Punjab University Lahore, Pakistan, 09/1991


BS Related Arts, College Of Home Economics,     Punjab University Lahore, Pakistan, 09/1988

Languages

  • Urdu (College Level)
  • English(College Level)
  • Hindi (Conversation only)
  • Punjabi (Conversation only)

Professional Training

Writing for World Wide Web, 2008
Web Design II (Dreamweaver), 2007 MS Visual Studio (ePortal) , 2007
Introduction to Internet Services, 2007
Effective Internet Search, 2006
Web Design I (Dreamweaver), 2006
Design for the Web I (HTML), 2006
Desktop Database Software MS Office 2003 Access, 2006
English Composition, 2006
Desktop Publishing InDesign 2.0 Advanced, 2004
Technical Writing, 2004
Adobe InDesign2.0 Advanced, 2003
MS Project, 2003
Adobe InDesign 2.0, 2003
Introduction to Section 508 Web Accessibility, 2002
Integrated Quality System (IQs), 2002

Recognition

2007, Five years Service Award from Unisys.
2007, Silver Recognition Award for 92% User Satisfaction from Unisys.
1998-1999, Letter of appreciation for contribution to winning the PMS303 contract.

Skills and Knowledge
Domain Expertise & Solutions


Technical support, development and documentation maintenance for:

General Services Administration (GSA)
Federal Supply Services (FSS)
U.S Navy
NASA
CDC

Tools and Methodologies

Dreamweaver 9.0 by Macromedia
MS Visual Studio (ePortal)
Adpbe Photoshop CS2
Desktop Database Software

MS Access2003
RoboScreenCapture by Macromedia
RoboHTML Help by Macromedia,
Fireworks by Macromedia
InDesign by Adobe 2.0 & 3.0
Microsoft Project 98 & 2002
Visio
Lotus Notes
Capability Maturity Model (CMM)

Programming Languages & Tools

Client Server
Microsoft Access SQL
Access Basic
UNIX
MS Visual Studio (ePortal)
HTML
XHTML/CSS
Java Script

 

 

 

Project Responsibilities Include:



Online Helps
User Documentation
Technical User Support
Software Development Document (SDD)
System Requirement Specification (SRS)
Acceptance Test Plan (ATP)
Programmer’s Manuals
Quality Assurance (QA)
Monthly Project Status Reports

Operating Systems

Windows XP
Windows 2000
Windows NT
Windows 98
Windows 95
Windows for Workgroups
Windows
MS-DOS

Databases

Microsoft Access
Java
ORACLE
Relational Databases
Developer 2000 (Oracle* Forms 4.5, Oracle Reports 2.5)
COBOL

Management Consulting Services

Document Specialist for TO#6 on GSA FAME program since 03/02

Core Competencies

Online Helps
Web Design
User Documentation
Technical User Support Software Development Document (SDD)
System Requirement Specification (SRS)
Acceptance Test Plan (ATP) Programmer’s Manuals
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